Contract duration: 2 years
Location: Changi (Sealand Road)
Responsibilities
- Handle telephone enquiries and front desk duties.
- Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises.
- Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out.
- Communicate charges of damaged or loss items to occupants and escalate appeals for wavier to Resorts Ops Manager for processing.
- Conduct regular inspections to ensure the Resorts are well maintained. To record and report any defect and to engage Facility Management team to schedule repairs and maintenance.
- Administer resorts’ inventories and office stationery purchases.
- Assist on issues surfaced up by the housekeeping/security team/occupants in the absence of the Resorts Ops Manager.
- Assist occupants with basic troubleshooting such as issues with equipment examples refrigerator, air-condition or TV sets.
Other responsibilities
- Function as the Point of Contact (POC) for the followings:
With Linen Laundry Service Vendor - Coordinate with Linen Laundry Service Vendor on the dispatch and collection of dirty linens. - Logistics & Inventories
a. Handles linen inventory and purchasing if stock is low
b. Co-ordinate with housekeeping team for the accounting and preparation (example defect detection) of the linens for the villas.
c. Administer villa inventory list amendments (4, 3 and 2-bedroom villas): - Report of shortfall/additions of inventories
- Facilitate on boarding of physical inventory lists (both normal stores and linens) to online inventory tracking list and accounting of items issued to housekeeping staff or occupants directly.
Requirements
- Minimum Higher NITEC
- At least 1 year of experience in customer service / hotel operations
- Good verbal and written communication skills
- Team player
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
