Roles and Responsibilities:
- Involve in leading the RPA initiatives
- Collaborate with product owenrs, SMEs, and/or vendors to understand detailed system flow to facilitate automation of business processes
- Identify, ideate and assess RPA opportunities with business stakeholders
- Work with vendors and business stakeholders to design, build, implement and support RPA projects
- End-to-end project management of multiple projects
- Conduct user requirement workshops for process discovery, process analysis and documentation of requirement specification
- Prepare Process Design Document (PDD) and ensure it's timely sign-off by stakholders
- Coordinate with internal and external developers on Solution Design Document (SDD)
- Support all enhancements & RPA bug fixes
- Manage RPA project risks, mitigation and contingency
- Vendor management on project and support matters
- Provide training to users and work closely with technical teams (Infrastructure & Security, Applications, and EUC) to ensure proper system security, performance, data integrity, and compliance to established policies
Requirements:
- Tertiary qualification in IT, Business or related disciplines
- Minimum 3 years' experience in procuss automation and AI fields
- Good working knowledge with UiPath RPA products and tools
- Project management and implementation skills with experience in communicating and driving projects with business users
- Good professional written and verbal communication skills
- Have an understanding of SDLC, solution architecture and relational database
- Knowledge in process improvement, design thinking
- Knowledge in Agile/Scrum methodology
- Able to work with minimal supervision
- A ble to cope in a fast-paced and dynamic environment
- Certification in any RPA tools (AA, BluePrism, Kyron, UiPath etc) is advantageous
- Experience in Supply Chain & Logistics domain is advantageous
