XCL World Academy is seeking to recruit an Enrolment Manager to support and process student’s application for a place in the school. The Enrolment Manager (EM) will undertake and facilitate the internal review of each application, make recommendations and submit for final approval.
Main Responsibilities
● Manages the application pipeline to ensure prompt follow-up and processing of all applications, to smoothly and efficiently, facilitate admissions decisions.
● Responsible for engaging with other internal stakeholders (Student Support Department, Divisional offices, English as Secondary Language Department and University and Career Counsellors).
● Check applications for completeness and inform the Admissions Manager if there are missing information, documents, and prerequisites in support of the application before the review.
● Perform initial screening of the completed applications and make recommendations based on submitted information, documents, assessments, and interviews (if applicable) and submit for final review.
● Coordinate interviews and assessments with relevant school departments whenever applicable.
● Liaise with the prospective families and schools to gather more information whenever applicable.
● Assist in the management of the specific needs of international applicants, including guardianship requirements, EAL testing, Student Pass and MOE waiver applications.
● Facilitate re-reviews for non-successful applications or appeal cases.
● Ability to demonstrate sensitivity and diplomacy in all dealings with applicant families, including cultural sensitivity towards applicants from a diverse range of backgrounds.
● Represent the ethos and values of the School.
● Participate during Departmental events such as Open houses, Orientation programmes, and other Marketing and Admissions related events as and when required.
● Perform any other assigned duties as directed by Associate Director, Admissions or by the Chief Commercial Officer.
Person Specifications
● Diploma/Bachelor’s Degree in any related field.
● Minimum 2- 3 years’ experience managing student enrolment would be preferred.
● Excellent verbal and written communication skills, both in person and over the phone.
● Excellent interpersonal skills.
● Must have outstanding communication skills in English, both spoken and written.
● Process-driven and displays excellent follow up skills.
● Outstanding time management and organization skills.
● High levels of accuracy and attention to detail.
● Experience of the school admissions process preferably in an International K to 12 private education space preferred, although it is not mandatory.
● A team-player who is able to work with different parties to achieve the overall goal.
● Result oriented and driven by successful outcomes.
● Proficient in using computers and systems; experience in using CRM systems (i.e, OpenApply, Salesforce, etc) will be an added advantage.
● Must have outstanding, native level communication skills in English, both spoken and written.
● Proficiency in a second language (eg, Mandarin) would be a plus factor as the role requires communication with Mandarin speaking associates.
● Conversational Mandarin is an advantage to speak to potential parents.
Application
Interested applicants are welcome to apply by 12 September 2024.
About us
XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.
We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.
