REVENUE MANAGEMENT STRAGEGY SUPPORT
Support the Hotel Management and Executive Director of Revenue Management to develop and maintain the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods through cooperation with sales & marketing team and optimal use of revenue management systems and channels.
REVENUE MANAGEMENT PERFORMANCE
Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM. Run scenarios to determine optimized actions for contracts and business mix changes
Perform both high level and by day forecast for both hotels and manage the forecast adjustments, uploading and reporting through Accor systems.
PRICING, PLANNING & DISTRIBUTION OPTIMISATION
Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.
PMS/CRS MANAGEMENT & OPIMISATION
Maintain and optimize reservation systems including Opera Cloud and TARS with accurate tracking and delivery of rates to all distribution channels.
REVPRO CULTURE
Ensure that a “RevPRO culture” is spreaded in the hotel, through the animation of weekly Revpro meetings and regular coaching and training sessions for the hotel teams
TEAM DEVELOPMENT & GROWTH
Provide coaching and development for the Revenue Management team to support career progression and growth.
OTHER RESPONSIBILITIES
Pricing and distribution loading across all systems and tools
Cover responsibilities for the Executive Director of Revenue Management when out of the office
All other duties as required