- 5 Working Days
- 9am - 530pm
- $5000 - $7000 + AWS + VB
- Bukit Merah
Job Description:
- Manage and facilitating activities involving NVOCC, sea export, sea import, triangle shipment, warehousing, trucking and resolve any operational-related problem.
- Lead and supervise the Ocean operation team to ensure high levels of customer satisfaction.
- Implement process improvements to enhance operational efficiency and service quality.
- Develop and maintain relationships with shipping lines, port operators, and other key stakeholders.
- Negotiate pricing, services, and terms with approved vendors and co-loaders to maximize monthly Ocean GP.
- Monitor pre-alert documents from origin offices or sales support (sea import only).
- Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations.
- Track and monitor vessel arrivals/departures and update customers about any deviations.
- Participate in existing and new RFQ or any bidding projects as needed.
- Source rates from service providers as per sales/customer inquiries.
- Coordinate with business partners on sales leads from origin or destination.
- Handle customer inquiries timely and effectively, providing comprehensive solutions for their shipment needs.
- Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
- Support Ocean Business Development and Trade Lane Management.
- Prepare invoices for customers and verify subcontractor invoices.
- Ensure compliance with customer Standard Operating Procedures (SOP).
- Prepare and update SOPs for internal use.
- Prepare reports for customers and analyses on department performance for upper management.
- Execute all other ad-hoc instructions from the Managing Director.
Requirements:
- Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 10 years experience in sea operations within the freight forwarding industry.
- Proven leadership and team management skills.
- Strong understanding of sea export, sea import, warehousing, and trucking operations.
- In-depth knowledge of customs requirements, import and export procedures, and international trade regulations.
- Proficiency in tracking and monitoring vessel movements.
- Proficiency in Microsoft Office Suite and industry-specific software.
Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.
We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.
Jennifer Tay Swee Shan
Reg No: R22111564 | EA No: 21C0845
Recruit Now Singapore Pte Ltd
