- Compiling staff rotas, dealing with leave requests and arranging cover when necessary
- Planning workloads, allocating tasks and monitoring progress against targets
- Briefing their teams on new initiatives, changes to targets and company news
- Maintaining safety standards, conducting risk assessments, ensuring staff have adequate first aid and fire safety training
- Recruiting, training and helping staff reach their professional development goals
- Devising work schedules and implementing deadlines
- Ensuring that quality standards are upheld
- Conducting performance reviews
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