- Plan, manage, and oversee the hostel application processing and the assignment of rooms / housing units, including the management of waitlist and students’ appeal for on-campus accommodation.
- Ensure the high quality of rooms / housing units for students’ check-in through comprehensive inspections.
- Ensure accurate billing of hall fees and other payable items as well as timely collection and follow-up where necessary. This includes accurate and timely refunds to students where applicable.
- Collaborate with other departments and external vendors / contractors to get update on the status of maintenance / repairs to student hostels.
- Proactively engage student residents in understanding and addressing residents’ needs, and contributing to problem-solving and resolution of concerns.
- Plan, curate communications and inform student residents in advance on scheduled maintenance, adhoc repairs and other matters that may cause inconvenience to residents.
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)