Job Summary:
The Principal Systems Engineer will be an integral member of our Engineering System Production Group team, taking a lead role in the design, analysis, and maintenance of our comprehensive system infrastructure. The role will require building a SPG presence in the APAC region by demonstrating the core values of what it means to be Engineering’s System Production. A successful candidate will possess strong analytical and troubleshooting skills, hands-on experience with various systems and technologies, and a passion for ensuring the optimal performance and resilience of network and server systems. The candidate lead by example and work with others to enhance their skills.
Principal Systems Engineer Responsibility’s:
- Developing an understanding of our customers’ challenges and requirements.
- Support learning and information distribution to support group.
- Conduct in-depth system requirements analysis to understand business needs and technical requirements.
- Take the lead in building and configuring server systems from the ground up.
- Handle pre-installation software and hardware staging and configuration.
- Supporting the definition and implementation of the requirement management process
- Formulating, reviewing, and analyzing requirements from a variety of inputs.
- Engage in beta testing for new or modified code, providing valuable feedback for improvement.
- Offer high-level factory support to our global deployment teams, first-level site administrators, and second-level factory support personnel.
- Develop technical documentation such as bulletins, whitepapers, diagrams, installation guides, etc.
- Work with Subject Matter Experts to ensure requirements are cascaded to key compliance documentation.
- Engage in ISO processes, technical writing, and adopt troubleshooting methodologies.
- Supporting the wider engineering team to ensure validation and verifying that customer requirements are satisfied through planned qualification and test activities.
- Implement, manage, and troubleshoot backup, antivirus, data replication, and server operating systems.
- Liaising with our customers and stakeholders.
- Ensure adherence to security best practices and effective patch management.
Required Knowledge, Skills, and Abilities:
- Solid knowledge of the TCP/IP protocol suite.
- Capable of conducting independent research.
- Works well on a team.
- Pays close attention to detail.
- Experience with imaging software.
- Detail-oriented with an emphasis on quality.
- Exhibits strong organizational skills.
- Proficient in scripting tools including Win32, SQL, PowerShell, and Ansible.
- Exhibits strong knowledge with server operating systems, particularly Windows (2012 to 2022) and Red Hat Enterprise Linux.
- Strong understanding of databases such as Oracle, SQL Server, SQL Express, Elasticsearch, Mongo, and Redis.
- Possesses solid writing skills.
- Hands-on experience with security software, backup technologies, and data replication solutions.
- Communicates clearly and effectively.
- Capable to understand and interpret systems hardware and software terminology.
- Demonstrates ability to translate technical verbiage into simple terms for explanatory purposes.
- Exhibits solid customer service and interpersonal skills.
- Demonstrates intellectual curiosity.
Education & Experience:
- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
