We are looking for Customer Service Officer to be outsourced to our clients from the healthcare industry
Job Description:
- Provide exceptional customer service via phone, email, and in-person interactions, addressing inquiries and resolving issues promptly and courteously.
- Process orders, payments, and refunds accurately, ensuring adherence to company policies and procedures.
- Handle customer complaints and escalate complex issues to appropriate departments for resolution.
- Maintain customer records and documentation systematically, ensuring confidentiality and accuracy.
- Collaborate with internal teams to improve service processes and contribute to overall customer satisfaction goals.
Requirements:
- Minimum Diploma / Degree in any field
- Candidates with Call centre / Live-Chat / Customer service experiences preferred
All qualified applicants, please send in your resume to:
Elyssa Koh (Outsourcing Team)
Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
