Job Description:
- Manage phone calls and attend to walk-in residents
- Maintaining proper records of enquiries or complaints received from residents/tenants.
- Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. in accordance to standard operating procedures/handbook/by-laws.
- Support the maintenance for office facilities and equipment, coordinate with vendors/contractors/building management for the repair and maintenance of office and estate equipment/facilities when required.
- Establish and maintain a proper filing system (including Google drive) to ensure smooth documentation and administration of the estate.
- Carry out regular updates of the content of the notice boards and enotice boards.
- Handle maintenance fee billing to residents, and issue maintenance notice/reminder.
- Assist with MCST accounts for accounts receivable, accounts payable, and petty cash management.
- Assist with the coordination of monthly council meetings and annual general meeting as instructed by the Condominium Manager.
- Any other duties assigned by the Manager
Job Requirements
- Minimum GCE ‘N’ / ‘O’ Level or relevant professional certificate such as LCCI
- Min 2-3 yr working experience in Residential MCST environment
- Hands-on experience and well-versed with Microsoft Office applications
- Meticulous and strong organizational skills
- Flair for numbers
- Possess a good work attitude
- Pleasant personality and ability to work independently
- Good telephone etiquette and communication skills
- Able to communicate with residents
- Must be a team player
