Find Your Dream Job with Us
WE ARE HIRING!! Apply now and make a difference.
Role: Murex Analyst
Job Requisition Number:JR40219
Experience: 3-5 Years of relevant experience (L2)
Location: Singapore
Job Objectives:
Production support Analyst role for Murex Datamart, MxML and MLC.
Have a strong business and technical knowledge of Murex functionality and external interfaces.
Key Responsibilities:
· Manage the day-to-day operational and L2 production support tasks for GM & Risk System (System health checks, Monitoring, responding stakeholders and provide timely updates)
· Responsible for resolving incidents reported within the agreed SLA and update progress and on issue resolution.
· Work with other support team(s), ensuring the respective teams provide proactive, timely and efficient support to users.
· Participate in the support activities and own all such issues and incidents.
· Ensure the team(s) adopt any operational workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
· Ensure control disciplines are followed within the team(s), e.g. change standards and release processes
· Ensure all issues are proactively managed – escalate issues as appropriate to necessary teams and management.
· Analyse, identify the root cause, and escalate issues to appropriate teams and resolve issues to closure
· Create and provide Murex environment wherever necessary with Environment Team
· Participate in any Roll Swap activities or infrastructure related upgrade.
Key Requirements:
· Degree in computer science/engineering or related disciplines.
· 03-06 years of hands-on application support experience in the banking industry
· Independent, proactive and self-starter with excellent interpersonal and communication skills.
· Strong analytical and good problem-solving skills.
· Ability to work in a fast-paced and team-oriented environment.
· Good functional and technical knowledge of MUREX and its MXML workflow, Datamart, Feeder and EOD reporting
Please forward your resume in MS word format to [email protected]and [email protected]
Please refer your friends for any IT openings as we have various positions.
Please do not send a PDF Format Resume. Send the following details
1. Notice period
2. Current Salary
3. Expected Salary
4. Visa Status in Singapore
5. Current Location
