Pre-sales Solution Engineer (Security / Electronic)
The position of Technical Support is responsible for presales support to the sales team. Maintaining a high level of customer satisfaction.
Main Responsibilities:
· technical consultation, system design and system solutions for all sales/SAM for SEA projects.
· activities support including site survey, client meeting, technical presentation, system demo, etc.
Quotation & Configuration Check
· all the system configuration and quotes are accurate for SEA region.
· technical training for SEA sales team and technical team.
· after sales technical support (project/CS) if any PM/engineer needs help.
· T&C support for SEA projects.
On site client training
· quality of company's services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
· customer training materials and deliver professional customer training.
· internal training, improve skills.
Requirements
· 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
· IT knowledge in security hardware, network and database.
· with security access control system, CCTV and alarm system products / systems is an advantage.
· with technical presales background will be an advantage.
We regret to inform that only shortlisted candidate will be notify.
EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)
