Job Description & Responsibilities:
This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet.
- Direct prompt customer delivery within the established SOPs.
- Learn and be competent in both service and kitchen staff duties.
- Maintain critical standard: holding times, service speed and quality.
- Perform any ad-hoc duries as required by the manager.
- Trains and works to retain effective team members.
- Requisitions of operating stock needs.
- Motivates team members to exceed customer expectations.
Job Requirements:
- Possess 1-3 years of relevant working experience. Preferably in F & B industry.
- Able to do shift work including weekends and public holidays.
