We Are Hiring!
Are you a passionate and goal-oriented professional looking for an exciting opportunity to showcase your skills and lead a young and vibrant café team? We have the perfect role for you! Our trendy and bustling café is seeking a talented Outlet Manager to join our superstar team. There is also a competitive salary range and work life balance as we only have a 5-days work week.
Our Brand
Founded in 2018, Foragers has since been on an onward journey to introduce exceptional and one-of-a-kind hospitality concepts to Asia.
Carrotsticks & Cravings Robertson Quay is located along riverfront of the Singapore River. Founded by Terri-Anne, a Melbourne native with a passion for healthy eating, we bring an Australian-inspired healthy café experience to life.
We prioritize crafting healthy food that's both visually appealing and delicious. Our menu features nutritious dishes crafted from the finest produce and superfoods, tailored to various dietary needs. Our aim is to bring joy and wellness to your daily meals, promoting a healthier and happier lifestyle year-round.
For more information about us, feel free to visit our website at https://www.foragers.com.sg/.
Responsibilities:
- Oversee the daily operations of the café, ensuring it runs smoothly and efficiently.
- Ensure a high level of customer satisfaction by addressing customer needs, resolving complaints, and providing excellent service.
- Train, and manage a team of café staff, ensuring they are motivated and performing to the best of their abilities.
- Monitor and manage inventory levels, ensuring stock availability and minimizing wastage.
- Develop and implement strategies to drive sales and achieve profitability targets.
- Manage the café’s budget (labour and food costs), control expenses, and ensure accurate financial reporting.
- Work with the marketing team for promotional activities to attract customers and boost sales.
- Collaborate with the kitchen staff to refine the café menu, ensuring a variety of high-quality offerings.
- Ensure the café complies with all company policies, procedures, and health and safety regulations.
- Handle backend tasks such as creating staff rosters, managing timesheets, ordering supplies, and maintaining end-of-month records.
- Develop natural means of attracting customer loyalty and think of the right solutions to enhance the customer experience.
Qualifications:
- 2-3 years of experience as a Café Manager, Store Manager, or similar role in the food and beverage industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Strong problem-solving skills and a customer-focused mindset.
