Job Summary:
The Data Analyst will be responsible for analyzing and interpreting data related to the performance and efficiency of the airport's BHS. The role involves working closely with operations, maintenance and IT teams to ensure that data-driven insights are used to optimize system performance, enhance baggage processing times, and improve overall passenger experience.
Key Responsibilities:
- Collect, process, and analyze data generated by the Baggage Handling System or the Material handling System.
- Monitor system performance metrics and identify trends, anomalies, and areas for improvement.
- Develop and maintain dashboards and reports to provide real-time insights into system operations.
- Collaborate with cross-functional teams to implement data-driven solutions for optimizing baggage flow and reducing processing times.
- Conduct root cause analysis of system failures or inefficiencies and provide recommendations for corrective actions.
- Support the IT and operations teams in integrating new technologies or upgrades into the BHS.
- Ensure data accuracy, integrity, and consistency across all reporting and analysis activities.
- Participate in regular performance reviews and provide insights to management for decision-making.
- Stay updated with industry trends and best practices related to airport operations and baggage handling systems.
