Job Description:
- Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.
- Directly supervises various employees on a daily basis in all departments.
- Carries out supervisory responsibilities in accordance with company policies and applicable laws.
- Ensures the hospitality of the guest.
- Assists in interviewing, hiring, and training applicants/employees.
- Plans, assigns, and directs work.
- Appraises good performance of employees.
- Coaches poor performance of employees.
- Addresses complaints and resolves problems.
JOB REQUIREMENTS
- 3 to 7 years of progressive management experience in a full service club.
- Strong guest service and leadership skills.
- Strong coaching skills and team building experience.
- Ability to handle multiple tasks and prioritize work load in a deadline-driven, demanding environment.
- Must be organized, self-motivated, and proactive with strong attention to detail.
- Must have food and beverage knowledge.
- Proficient computer skills including POS, Inventory and Cost Control applications.
