Key Responsibilities
- Requirements Analysis & Elicitation.
- Responsible to identify and define detailed functional specifications based on the business requirements document.
- Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
- Monitor and manage risks /issues related to requirements and scope-creep.
- Team Collaboration.
- Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
- Facilitate / provide “Train-the-Trainer” on application enhancements.
- Facilitate / provide “Train-the-Trainer” on application enhancements
- Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
- Testing & Scope Management.
- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
- Perform impact assessment and estimation for Project Change Request.
- Good knowledge in financial services policies, procedures, products and industry practices.
- Strong negotiation skills.
- Good team player with excellent interpersonal and communication skills.
- Strong working knowledge of relevant applications and development life cycles.
Key Requirements
Mandatory:
- 8-10 years experience in Business Analysis.
- 5 years experience in Digital Channels and in transaction banking.
- Understanding of Technology but no need to have coding experience.
- Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
- Agile product development experience.
Nice to have:
- Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too).
- Knowledge of features offered by competitors.
- Knowledge of Technology trends eg. how does a digital bank approach digital channels.
- API /SWIFT experience.
Personal Qualities:
- Articulate well. Clarity in analyzing and writing business requirements.
- Not an order taker, able to push back complex build needs and offer alternate solutions.
- A great team player. Collaborate and communicate well with the other BAs.
- Strong analytical and problem solving skills.
- Strong presentation and meeting skills.
- Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
- Highly resourceful and self-motivated.
