As related customer equipment, faciliaties or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles & Responsibilities:
- Turnkey/Non-Turnkey Projects and/or Product/Equipment-Only Projects in Imaging Systems (MRI, CT, Xray, Vascular, Nuclear Imaging). Responsible for overseeing the project and direct or indirect leadership and/or management of project resources that may include equipment-only, suites of products or Turnkey/non-turnkey projects.
- Drive customer satisfaction and process productivity from project feasibility study until project closure.
- The PMI is responsible for the implementation of GE HealthCare products and services, including turnkey projects, site preparation, delivery of equipments, installation planning, coordination & trainings. Wing to Wing management of each project milestone in a timely and quality manner in accordance with defined global standards, milestones and customer satisfaction matrix.
- Deliver the project and manage contractors and 3rd parties to comply with GE QA and Environment, Health & Safety (EHS) requirement.
- Act as the primary liaison between GE, and the GE customer team.
- Work closely with customers facility and General Contractors Work with GE channel partners and support in project management.
- Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.
- Adapt a proactive approach to identify risks to project success and create and maintain a project risk log; develop effective action plans for resolution as early as possible.
- Work cross functionally with sales and services teams while owning the project management and implementation process for GE HealthCare Diagnostic Imaging.
- Additional and ad hoc projects and tasks assigned by manager. Participate in process improvement initiatives regionally and globally.
Qualifications/Requirements:
- Bachelor’s degree or equivalent technical field experience, majoring in Bio-Medical Engineering, Electrical Engineering, Mechanical Engineering, Civil/Architect.
- min 5 years’ relevant experience in healthcare industry / hospital environment
- Strong project management skills are required with customer management experience.
- Ability to work independently and prioritize multiple priorities to meet scheduled completion dates, execute multiple commitments within the constraints of environment and customer expectations.
- Resourcefulness, commitment, interpersonal, communication and negotiation skills.
- Working knowledge of AutoCAD, Microsoft Windows and Office Applications.
Desired Characteristics
- Multitasking abilities to drive critical issues simultaneously.
- Independently lead a customer through all aspects of design and requirements.
- Experience in managing people and tasks.
- Experience in managing turnkey-projects.
- Experience working with cross functional teams.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
