Pet Store Assistant Manager

• Working days: 5 Days work (Off days will be on weekday)
• Location: River Valley & Punggol (need to travel 2 outlets)

Salary: S$ 3,000 - S$ 4,500 + Commission

10 Days Annual Leave | Annual Company Vacation Trip | AWS | Performance Bonus

Jobs Summary

The Pet Store Assistant Manager is responsible for overseeing the daily operations of a pet store, ensuring smooth and efficient functioning while maintaining high standards of customer service. This role involves achieving sales targets, managing a team of employees, and ensuring compliance with company policies and procedures.

Responsibilities:

Operational Management:

• Oversee daily store operations to ensure efficiency and effectiveness.
• Monitor inventory levels, order supplies, and manage stock to meet customer demand.
• Implement and maintain visual merchandising standards to enhance store appearance and attract customers.
• Ensure compliance with health and safety regulations, including the proper handling and storage of pet-related products.
• Handle customer complaints effectively.

Team Management:

• Supervise and manage the store’s team of employees.
• Foster a positive work environment, promoting teamwork and employee development.
• Customer Service:
• Ensure exceptional customer service at all times, addressing and resolving customer complaints or issues promptly.
• Train staff on customer service best practices and ensure consistent adherence.
• Monitor customer feedback and implement improvements to enhance the overall customer experience.

Requirements:

• Ability to handle animals.
• Previous managerial experience, preferably in retail or the pet industry.
• Knowledge of pet care products, industry trends, and customer preferences.
• Availability to work on weekends and flexibility to work on holidays as required.

Apply now for Interview arrangment

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279