ABOUT RELEX
RELEX Solutions is a profitable hypergrowth company employing over 2,000 people globally. In times of rapidly changing, fragmented consumer demand, new sales and fulfilment channels, and supply chain disruption, RELEX’s AI-driven, cloud-based platform helps retailers and brands move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. RELEX recently announced the successful closure of a €500M funding round, bringing the company’s valuation to €5B.
We are looking for a full-time Solution Consultant to join our RELEX family in Singapore.
You’ll join the APAC Value Development team, which is expanding alongside our increasing project delivery.
What does it mean to work as a Solution Consultant in the Value Development Team?
As a member of the Value Development team, you will be responsible for maximizing value for our existing customers. You will work as a dedicated consultant for specific accounts, producing value development roadmaps in collaboration with our customers and guiding and supporting customers in value-bringing activities. Furthermore, you will also work with our partners to enable them to priming and co-priming value development.
Key Responsibilities
- Value Development:Assist in creating and implementing value development roadmaps in collaboration with customers.
Support measurable value delivery for existing customers.
Collaborate with other departments to guide on optimal value propositions for existing customers
- Customer Engagement:Act as a trusted advisor and point of contact for customers regarding business logics.
Help create meaningful relationships with key stakeholders within the customer pool.
Regularly communicate with customers on progress and updates.
- Solution Development:Gather user requirements and propose solutions.
Proactively propose new RELEX BP, modules or new solutions that improve the usage of RELEX by the customer
Assist in developing Statements of Work (SOW) including descriptions of business cases, solution proposals, assumptions, impacts, risks, scope, resources, deliverables, and fees.
Support the development, testing, and training of customers on the agreed solutions.
- Collaboration and Continuous Improvement:Work closely with partners to enable them in delivering value development services.
Help deliver ACT programs and KPI assessments.
Support customer KPI reviews and improvements.
Align with your Team Lead about the progress status of current activities and new initiatives to improve business results.
What you’ll bring to the table:
- Background in Supply Chain, Forecasting and Replenishment, Retail Operations or Retail Consultancy
- Previous work experience with Forecasting & Replenishment or Retail Planning tools, or in supply chain fields.
- Excellent communication and influencing skills both internally and externally.
- Strong analytical thinking to solve complex business problems and enhance customer value.
- Good time management skills, self-driven, flexible, and independent personality with a drive to set examples, drive change, and challenge the status quo.
- High energy and contagious enthusiasm, with a positive mindset and humble confidence.
- Strong teamwork capability.
What we consider an advantage:
- Fluency in Chinese / Vietnamese (Preferred but not compulsory)
- Capability to confidently interact with customer teams.
What we offer you in return:
- An international working environment in a flat hierarchy organization
- Challenging and engaging tasks and learning opportunities in a rapidly growing software company
- Opportunities to combine customer-facing consulting and internal software development activities
- Flexible work hours and a possibility to work remotely
- Possibility to grow in the company (multiple career paths) and to have support from an experienced team
- A position where you can help retailers fight against food waste
