Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.
Job Description / Key Requirements:
Role : Application Support Engineer- L2 (Banking Infra Application Support)
Key Requirements:
- Must have overall 6+ years total IT experience.
- Must have working experience in Infra Application Support in production environments for at least 3+ years (recent).
- Must have recent working experience in Unix, Shell scripting, Linux for at least 3+ years in banking or financial industry in application/production support environments.
- Experience in providing production support services mission critical systems in a 24x7 environment, where zero down time is required.
- Working experience in Infra break-fix support to the applications, servers deployed within the environment.
- Good to have experience in RHEL, Redhat Linux 6,7,8 Ansible Tower Ansible
- Good to have: Experience in VB.Net/ASP.Net, Power shell, Java, Javascripts.
- Possess the ability to both analyze systems and think creatively to come up with innovative solutions
- Strong knowledge in computer hardware technology and its limitations, as well as expertise in the programming language used to develop the application, whether it's a database or a business program incorporated into a corporate system.
- Strong communication, presentation and interpersonal skills
- Excellent time-management skills
- Ability to keep up with rapid changes by constantly updating technical skills and knowledge
- Willingness to work over the weekend and after business hours, as may be required, to support application deployments.
- Domain – Banking
Responsibilities:
- Work with infrastructure application team to prepare servers for application installation.
- Prepare the SIT/UAT/Production environment setup, control-M job, R2W, sftp file transfer, Connect Direct, etc
- Support SIT/UAT/Production Releases & Implementation
- Participate in functional specifications creation for business and for the operations & processing center.
- Create technical design specification.
- Prepare comprehensive SIT test-cases to ensure coverage of functionality and interfaces test.
- Conduct end-to-end SIT testing, review SIT test result
- Ensure compliance and consistency of application standards and procedures.
- Work closely with business users in all change requests which includes gathering change requirements, documenting system requirement definition, testing and implementation.
- Collaborate with UAT team to create test plans, analyze test cases, identify issues and escalate them to appropriate teams.
- Provide technical expertise and assistance in designing, testing and developing applications.
- Responsible for developing new and modifying existing programs when required.
- Analyze and review enhancements for compatibility, adhere to operating guidelines and perform integration testing.
- Collaborate with cross-functional teams to maintain efficiency, consistency and achieve successful implementation of application.
- Prepare and present status reports, implementation task lists, roll-back plan for the release management committee.
- Incident management to log issues in defect repository and work with vendor prioritize the resolution
