ABBYY powers intelligent automation. We reimagine the way people work and how companies accelerate business by delivering the intelligence that fuels automation platforms. Our solutions transform enterprise data and empower you with the insights you need to work smarter and faster. We help more than 5,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, profitability, and competitive advantage.
We bring together top experts from all over the world to form our growing team of 800+ employees. Our offices are based in 15 countries with headquarters in the United States. Joining ABBYY means being part of a professional community passionate about technology and driven to develop our skills further. We are excited to offer opportunities working in Artificial Intelligence, Computer Vision, Natural Language Processing, Machine Learning, and Data Science.
We believe that our colleagues are our greatest asset, and we are thrilled to provide you with this opportunity to continue your journey with us. Whether you're seeking to unleash your potential in a new role or take the next step in your professional journey, you've come to the right place.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.
We invite you to join our team. Reimagine your future with boundless opportunities and a team who champions your success and expand your knowledge with every customer interaction while working flexible hours!
Overall Purpose
Function as part of the team of Customer Enablement colleagues having expertise in an approved ABBYY product Solution Focus Area (SFA) for the purposes of expanding the reach of the ABBYY sales organization into emerging and/or popular market segments. As a subject matter expert in one or more SFA, the Solution Architect will develop a deep understanding of the SFA in general (i.e. industry-wide) and ABBYY’s related product contribution specifically. Engage with clients, partners and the wider sales organization in technical and functional pre-sales activities to ensure successful adoption of ABBYY products to support the solution(s). Help gather requirements for integration of ABBYY products with other SFA components. Develop and deliver SFA-Specific demonstrations, proposals, Proofs-of-Concept and best practices for new prospects and clients.
{SFA Examples: Capture solutions, Process Analysis, Robotic Process Automation (RPA), Enterprise Solutions}
Key Responsibilities
- Provide technical/project consultancy in support of sales colleagues at client meetings and on conference calls to discuss, define and capture customer requirements
- Work with sales teams to exploit the commercial opportunities for the ABBYY range of products and solutions within the SFA. This includes preparing and delivering solution demonstrations, proof of concept solutions , completing responses to RFP etc…
- Engage with partners and direct customers to promote ABBYY technologies with the SFA
- Responsible for Solution Architecture from requirement capture and design to implementation handover
- Provide SFA expert knowledge to members of the Sales, Service and Solution Delivery teams and help to ensure projects are delivered on time, to specification and within budget
- Develop and maintain a subject matter expert (SME) level of knowledge of ABBYY products in order understand, document, and demonstrate how ABBYY adds value to the SFA
- Support strategic engagements on an as-needed basis providing feedback and knowledge or by providing a presence either on conference calls/web-sessions or in person
- Maintain entries to company systems such as Salesforce and other systems of records as required and ensure open, collaborative communication with peers and the wider sales organization
- Provide technical assistance when required to partners and clients including troubleshooting solutions, developing projects and scripts in the context of ABBYY solutions.
Skills/Knowledge and Qualifications
- Bachelor’s degree, preferably in IT oriented studies
- Experience in JavaScript, C# .Net or other scripting languages
- Min of 5 years work experience within the software industry in a similar role
- Knowledge of one or more Solution Focus Area (e.g. ABBYY Flexi Capture, ABBYY Vantage, ABBYY SDKs, RPA)
- Knowledge in Process intelligence and ability to understand complex processes through data mining
- Exceptional written communication in English. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of ABBYY products and solutions
- Fluent in spoken English and other Asian languages
- Demonstrated ability to make decisions and take ownership and responsibility on technical issues
- Negotiation and problem-solving skills
- Experience participating in complex projects - must have ability to take charge of tasks and drive results
- Able to work independently, as well as function well within a global remote team
- Resilience and ability to handle stressful situations effectively while managing several demanding tasks
- High-level competence with modern development paradigms (e.g. Web services, Virtualization, Containers, mobile apps), basic programming skills and an understanding of typical enterprise IT environments (Windows Server / Linux, SQL, Azure, AWS)
- Readiness to travel around 30%+ of time
We enable you to:
Be Challenged
Using established internal processes, we analyze and act on unique customer requests. No two cases are identical. As trusted advisors, we work with our customers to define the best solution for their IT and business strategies. Through this collaboration, we continue to learn more about business processes in companies from all over the world.
Be a Trusted Advisor
ABBYY's global expertise includes various industries, such as Financial Services, Insurance, Transportation & Logistics, Healthcare, Government, and Legal. We are a significant player in the RPA and broader intelligent automation market through strategic partnerships and embedded technology licensing with leading vendors. As part of our team, you're a member of a trusted community that continually strives to achieve the best results for our customers.
Be Flexible
Work-life balance looks a little different for everyone. Employees regularly collaborate with their managers to design a workday that works best with flexible working hours.
Be Yourself
The success of our employees is a top priority for us. We value a culture of trust, collaboration, and respect by fostering open communication, a continuous cycle of feedback, and recognition. We know every team member brings unique value and aspirations. We enjoy learning about each employee and seeing careers grow at ABBYY.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace.
