PRIMARY PURPOSE:
The primary functions of the Regional Workshop Manager are to efficiently, safely, and profitably manage
workshop operations and execute client orders for Ashtead Technology. The Regional Workshop
Manager is a critical position for meeting and exceeding client expectations. The role involves managing
workshop operations in Singapore and with potential expansion into other locations including Johor
Bahru, Malaysia and Perth, Australia.
PRINCIPAL ACCOUNTABILITIES:
- Prioritise workshop resources to optimally meet business demands.
- Ensure operational support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
- Responsible for delivering client orders in a professional, timely, and safe manner, which is critically important for retaining client business over the long term.
- Optimise warehouse performance by driving improvements in efficiency, eliminating backlogs, and implementing lean processes to continually improve efficiency.
- Work closely with team members to help Ashtead win and retain client business.
- Drive excellence in all aspects of operational delivery.
- Make Ashtead Singapore a showcase for other regions and competitors to follow.
- Manage the performance of workshop staff, ensuring they are adequately informed, trained,and meeting expectations.
- Ensure compliance with all group HR policies, procedures, and government legislative requirements.
- Manage and seek continual improvement in the management and efficient turnaround of rental assets within the region, and manage support priorities for international locations.
- Promote teamwork between the sales and workshop functions, actively breaking down traditional barriers and inefficiencies.
- Manage and review the cost base against budget, continually seeking efficiency improvements.
- Keep the leadership team informed and advised, regularly reporting both positive factors and challenges relevant to the performance of the business.
- Ensure logistics functions work efficiently and effectively.
- Adhere to Ashtead Technology’s Health, Safety, Environmental, and Quality policies and industry standards
PERSON SPECIFICATION:
- Well established and proven track record in an operations managerial role within the subsea or similar industry.
- Well-organised and decisive with excellent communication skills
- Strong leadership, able to manage conflicting priorities and allocation of resources in a dynamic business environment
- Leading the delivery of excellent customer service by example
- Thorough technical, operational and commercial knowledge of the offshore survey, IRM and ROV tooling business
- Proficiently competent with Microsoft products (Office applications, ERP, etc)
