Our client is a highly reputed bank
Responsibilities:
· To perform transaction screening functions.
· To prepare documents for Audit Reviews.
· Together with the team, work and achieve the targeted SLA at all times.
· To ensure quick action/resolution in managing internal and external customer queries/feedback/complaints.
· To monitor system availability & escalate promptly to management whenever required and to manage situations such that payment/service timelines are not impacted.
Skills/Requirement:
· Educated to bachelors degree level or equivalent qualification with at least 2+ years of relevant experience
· Self-driven, good interpersonal, communication and problem-solving skills.
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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