Data Analyst

Key responsibilities:

• Lead ongoing monitoring of key operational metrics and data reporting
• Drive performance improvement based on key operational metrics
• Develop and implement internal quality control standards
• Analyze existing operational flows and highlight potential process weaknesses
• Evaluate and execute process improvement opportunities
• Work closely with BUs to ensure adherence to operational processes, operational safety and SLAs

Requirements:

• At least 1 year of working experience in roles related to data analysis
• Previous exposure to e-commerce and/or logistics sector(s) highly advantageous
• High level of resourcefulness and adaptability
• Collaborative and data-driven approach to problem solving
• Able to work independently and with high attention to detail
• Language proficiency in both Chinese and English (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders
• Proficiency in Microsoft Excel and PowerPoint