As a Retail Store Assistant specializing in furniture, you will play a key role in ensuring a positive shopping experience for our customers. You will assist with product selection, provide expert advice on furniture and home decor, and maintain a well-organized and appealing store environment.
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide information on furniture products, including features, benefits, and care instructions.
- Address customer inquiries and resolve issues promptly and effectively.
- Offer personalized recommendations based on customer needs and preferences.
Sales Support:
- Demonstrate product features and benefits to customers.
- Assist with processing sales transactions, including handling cash, credit card payments, and store financing options.
- Upsell and cross-sell products to increase sales and meet store targets.
- Maintain in-depth knowledge of current promotions, sales, and store policies.
Store Maintenance:
- Ensure that the store is clean, organized, and visually appealing at all times.
- Replenish stock on the sales floor and assist with inventory management.
- Set up and rearrange furniture displays to enhance store presentation.
- Assist with receiving and processing new merchandise.
Product Knowledge:
- Stay informed about furniture trends, styles, and materials.
- Attend training sessions and stay up-to-date with product knowledge to better assist customers.
