Job Description:
- Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
- Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
- Assists team members in producing functional requirements for tool development.
- Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
- Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.
Responsibilities:
- Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
- Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
- Proactively research, identify, and specify solutions to problems.
- Support and conduct visualization, user experience and configuration elements of solution design.
- Document requirements specifications using high-maturity methods, processes and tools.
- Support requirements management and change management processes.
- Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
- Consider the business implications of the application of technology to the current business environment.
- Develop and execute acceptance test plans and test cases
Knowledge and Skills
- Ability to work effectively in a team
- Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
- Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
- Experience is Public Sector implementation is an advantage
To Apply:
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/6104>
We regret to inform that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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