Come join us to express your Andaz as Host Assistant – Bell if the following describes you.
You are a team-player with an interest in customer service and hospitality industry, passionate about delighting your guests with the highest quality of service. You enjoy working on the ground, interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.
As a Host Assistant – Bell, you will be responsible to provide excellent and consistent service in terms of welcoming guests at the entrance of the hotel and lobby, assist guests with their luggage during their arrival and departure from the hotel and also provide information to guests about the hotel and its surroundings. You will work closely with your colleagues to respond and resolve guest inquiries, requests and issues in a timely, friendly and efficient manner.
Your Profile
- Passion in customer service and hospitality industry
- Prior experience in concierge or bell service will be an advantage
- Possess good problem solving, communications, interpersonal and customer service skills.
- A positive and can-do attitude.
- Able to work shifts, on weekends and public holidays.
Benefits
- 5 days work week
- Medical/Dental/Optical benefits
- Staff discount
- Duty meals provided
- Uniform provided
- Applicable midnight allowance & OT
- Other exciting benefits e.g. Free Hyatt Hotel stays
** Please note that only shortlisted candidates will be notified **
