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Jobs in Singapore   »   Jobs in Singapore   »   Supervisors
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Supervisors

All Best Foods Pte. Ltd.

1. PRIMARY FUNCTION

Working in tandem with Store Manager/Store-In-Charge to set positive example for optimum customer service and has commendable product knowledge.


2. ROLES AND RESPONSIBILITIES

Customer Service

-Greet every customer with a sincere smile and a positive attitude

-Maintain product quality and ensure pleasant presentation of products

-Provide go-the-extra-mile service to create a positive customer experience

-Well-versed in product knowledge to upsell and cross-sell


Quality Standards

In tandem with the Store Management team, the Supervisor has to ensure that

- Food and Beverages quality are made consistent in accordance to company’s standards.

-roducts are ordered and rotated in accordance to business needs and demands, ensuring freshness and optimum quality.

-Ensure attractive and enticing product presentation


Daily Shift Management

-Manage assigned shift in tandem with, or in the absence of Store Manager/Store-In-Charge

-Delegate tasks to staff, implements follow-up to ensure tasks are completed in a timely manner-


Product Ordering and Requisition

-Place orders according to stock-on-hand as well as business trends

-Anticipate and communicate product and/or supply shortages to Store Manager/Store-In-Charge

-Monitor product usage and minimize wastages


Housekeeping

-Maintain a clean, friendly and organized store environment

-Ensure a clean and tidy store work environment by ensuring that the counters, tables and shelves are clean and floor is swept and mopped regularly

-Ensure compliance with all safety and security procedures

-Ensure that cleaning chart is in place and adhered to


Cost Control and Profitability

-Strives to meet sales targets during assigned shift

-Daily banking in of cash sales

-Participate in monthly stock take


Management Skills

-Ability to communicate well with internal and external customers

-Patient and well-mannered at all times

-Ability to thrive in a team environment

-Provides guidance to staff in a positive manner


--Others

-Provide training and coaching to new staff on the SOP and policies

-Proficient in operating the POS system

-Count and record sales takings at the end of the day as directed by store-in-charge

-Maintain all kitchen equipment.-up movements

2.8.5 Assist in daily kitchen station set-up

-Able to work independently & be well-organized in own station

-2.8.7 Able to work independently & be well-organized in own station

-Bulk preparation of food items that are running low

-To undertake any other duties assigned by the Duty Manager


Enviroment Conditions

Kitchen Environment

✱   This job post has expired   ✱

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