Job Scope:
- Answering incoming and outgoing calls in a timely manner
- Conducting appointment bookings from all sources of referrals via phone, fax & email
- Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
- Directing calls to internal and external stakeholders
- Handling and resolving complaints
- Providing call back assistance (CBA) service to callers
- Performing other related duties as assigned or requested
Requirements:
- Min Nitec/Diploma in any field
- Call Centre experience is preferred
- Comfortable with making and recieving calls
Interested candidates please send your updated resume in MS Word Format to:
Subject: PSA (Call Centre)
or call 6736 3280 and ask for Kate
EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599
