about the client
Our client, one of the world’s leading life insurance companies globally.
about the job
In this position as a Manager for the Employee Benefits Operation team, you will be expected to oversee the onboarding & servicing team. The ideal candidate will be responsible for managing a high-performing team, handling escalations, resolving conflicts, and significantly contributing to process improvement and product development.
This position demands a strong focus on ensuring the team's quality deliverables and productivity while fostering a culture of excellence and innovation. In this role, you will lead and manage the policy servicing & renewal team as well as the medical underwriting team.
In order to be successful in this position, the ideal incumbent would need to come with relevant experience in Employee benefits, operation background and strong leadership experience.
skills and experience required
- 8+ years of group insurance/employee benefits/corporate insurance operation experience
- Leadership or team lead experience preferred
- Experienced with change management and transformation ideally
- Proficient in operations processes with a flair for optimizing workflows
- Detail-oriented and strong eye for detail
- Strong problem-solving and decision-making abilities
- Ability to work collaboratively in a team-oriented environment
- Strong interpersonal and communication skills
- Ability to manage multiple priorities in a fast-paced environment
If the above position interest you, kindly click on the ‘apply now’.
EA: 94C3609/R132534
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
