about the company
Our client, one of the largest international life insurance companies and offering insurance coverage for individuals and businesses.
about the job
In this position as a Account Servicing Manager, you will be responsible for the oversight and management of the servicing aspects and product portfolio reinsured by client. You will be expected to own, oversee and manage the quality of delivery of all service-related functions – claims quality, claims decisions, customer service delivery and healthcare network providers and responsible for ensuring the delivers against its contracted service level agreements.
You will be involved in training and product support for the appointed Service Partner and involvement in Broker and Agent's roadshows including delivery of presentation content in order to support business growth.
As a Account Servicing Manager, you will control, manage and oversee claims and customer services delivery and manage all Governance Meetings with the Service Partner and ensure that there are no data breaches and that all agreed processes are met by the Service Partner.
* office is centrally located in CBD
* offers hybrid work arrangement
* provides excellent benefits & bonuses
skills and experience required
- 5+ years of experience handling life & health claims
- Highly meticulous and detailed oriented
- Service oriented mindset and approach
- Stakeholder management skills and ability to work with external/internal stakeholders
- Excellent communication skills and strong follow up skills
- Highly independent and attention to details
- Ability to work in a fast paced environment and meet deadlines
If the above position interest you, kindly click on the ‘apply now’.
EA: 94C3609/R132534
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
