Job responsibilities:
To support the Volunteer Management / Community Programmes Division in effectively managing, sustaining and productively deploying volunteers in SNM’s core programmes, services and activities.
Volunteer Recruitment, Deployment & Training
- Implement and evaluate all volunteer recruitment, orientation and
- Recruit and screen and check references of all potential volunteers
- Develop, promote, and maintain a wide range of volunteer opportunities within the organization
- Plan and implement basic training program for volunteers
- Manage and liaise with volunteers and partners to recruit, retain and deploy volunteers for all the internal/external programmes of SNM
- Community outreach to find volunteers, assessing organisational needs and capacity for volunteers, monitor and evaluate the progress of volunteers.
Volunteer Recognition
- Engage suitable enthusiastic and productive volunteers to guide/mentor other volunteers
- Widen scope of volunteering to include volunteer support and development activities for capacity building and leadership development
Volunteer Management System
- Periodically review VMS to ensure timely updating of information by volunteers and VM staff
- Maintain an up-to-date volunteer database that facilitates matching of volunteers with requisite skills and aspirations with assigned volunteer work
- Collect statistics on volunteer recruitment, attrition, appreciation
Programme Management
- Plan, organise and run centre-based active-ageing programmes and interest groups
- Ad-hoc festive events
Job Requirements:
- Minimum Diploma/Degree or equivalent qualification.
- A certificate in the Volunteer Management will be an added advantage
- Preferred 2 years relevant working experience in a similar capacity
- Proficient in use of MS Office Applications
- Resourceful, self-driven, proactive and independent
- Possess good communication and interpersonal skills
- Organization and planning skills
Competency & Proficiency Level
Must-have
- Collaborative Practices Across Disciplines and Sectors – Level 3
- Volunteer Programme Management – Level 3
- Volunteer Programme Evaluation – Level 3
- Volunteer Retention and Engagement – Level 3
- Volunteer Recruitment – Level 3
- Stakeholder Management – Level 3
Good-to-have
- Trends Evaluation and Application – Level 3
- Diversity Awareness and Management – Level 3
Critical Core Skills
- Communication - Intermediate
- Influence - Basic
- Collaboration - Intermediate
- Adaptability - Basic
- Decision Making - Intermediate
