Job Description & Requirements
- To assist the Director, Quality Assurance to ensure all operation activities and processes comply with applicable regulatory requirements.
- To contribute effectively to the development and implementation of Organization’s policies (Policy Manual) and process procedures (Operations Manual).
- To be responsible for the management of the controlled documents.
- To conduct strategic and tactical analysis of data related to processes pertaining to SSG’s EduTrust requirements and WSQ framework.
- To conduct audits (planned and adhoc) in ensuring the organization’s processes are conducted as per documented operating procedures.
- To prepare quality document and reports by collecting, analyzing and summarizing information and trends.
- To conduct EduTrust related training to stakeholders and new employees.
- To conduct vetting of marketing materials submitted by Sales & Marketing in ensuring it comply with applicable regulatory requirements.
- To plan and conduct annual Strategic Planning and Management Review exercises.
- To prepare annual Strategic Plan comprising work plans, key performance indicators and targets at Corporate Level, Department Level and Individual Level.
- To be responsible for the preparation of submission documents and the readiness of the process records pertaining to EduTrust and ERF Renewal exercises.
- To actively implement projects assigned to Quality Assurance by Management.
- To perform any other duties assigned by Supervisor.