Responsibilities:
- Contribute to the support of the RUN N2/N3 team and to the resolution of incidents/problems related to production.
- Contribute to the analysis of incidents by the IT RUN team, and recommend the actions to be implemented depending on the incident reported.
- Contribute to the implementation of developments to resolve the incident.
- Contributing to the unit tests and writing the documentation relating to the changes made before going into production.
- Contribute to the respect of commitments in terms of deadlines and quality of provided work
- Contribute to compliance with standards specific to the activity
- Contribute to the improvement of the indicators of the team in order to improve the quality and the company’s brand
- Contribute to the respect of the development standards chosen by HPS as part of its activity
- Contribute to the definition of the development guidelines for specific maintenance procedures
- Assist the RUN teams in production
- Contribute to the validation of deliverables / procedures for the RUN/PROJECT team during deployment.
- Assist the RUN team with requests for training/technical consultation.
- Provide training for the RUN teams
- Contribute to network improvements and carry out the regression tests
Requirements:
- Bachelor’s degree in computer science or equivalent studies/ experiences
- Minimum of 3 years of professional experience in Payment domain is mandatory.
- Good skills in development and coding - PL/SQL, C,C++,Java, HTML, Pyton, Oracle Data Base
- Experience with application monitoring tools (e.g., Nagios, Splunk, New Relic).
- Experience of scripting languages (e.g., Python, Bash) for automation tasks.
- Hands-on experience in incident management
- Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units
- Ability to work under high pressure and provide clarity in confusion situations
- Work hours – 6.00am – 3.00pm, 2.00pm – 11.00pm, 10.00pm – 7.00am
Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
