Monthly Working Hour: 100 hour and above
RESPONSIBILITIES AND MEANS
· Always greet and welcome guests promptly in a warm and friendly manner.
· Always thank and give fond farewell to guests conveying anticipation for their next visit.
· Assist guest with table reservation.
· Assist guest while seating.
· Ensure guest are serviced within specified time.
· Has a good knowledge of menu and presentation standards.
· Able to answer any questions regarding menu and assist with menu selections.
· Able to anticipate any unexpected guest need and reacts promptly and tactfully.
· Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
· Serve food courses and beverages to guests.
· Set tables according to type of event and service standards.
· Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
· Check with guests to ensure satisfaction with each food course and beverages.
· Responsible for clearing, collecting and returning food and beverage items to proper area.
· Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
