Are you ready to elevate your IT career with a prestigious global leader? We are seeking a highly skilled and motivated Onsite Support Engineer to join our team, delivering superior technical support and maintenance services directly at our clients' locations.
Why Our client ?
Join a global leader in technology and security, where innovation meets excellence. Our client, value people and invest in their development, offering a dynamic and supportive work environment where your contributions make a difference.
If you are a dedicated IT professional with a passion for delivering exceptional customer service and technical support, we want to hear from you. Seize this opportunity to advance your career and be part of something extraordinary.
Contract Details:
- This is a 1-year contract opportunity with the potential for extension based on performance and business needs, offering a promising long-term career path.
- Working hours are 9 AM to 6 PM, Monday to Friday.
- May require travel between office sites at Ayer Rajah Crescent and Changi North Rise.
Why Join Us?
- Exciting Challenges: Tackle a wide range of IT-related tasks, including troubleshooting, installation, configuration, and maintenance of cutting-edge hardware, software, and network systems.
- Professional Growth: Develop and showcase your problem-solving skills in a high-stakes environment, working independently and gaining invaluable experience.
- Customer Interaction: Build strong relationships with clients, understanding their IT needs and providing tailored solutions that keep their operations running smoothly.
- Innovative Environment: Stay ahead of industry trends and advancements in technology, ensuring you are always at the forefront of the IT field.
- Long-Term Opportunity: While this is initially a 1-year contract, there is strong potential for extension based on performance and business needs, making it a great long-term career opportunity.
Key Responsibilities:
- Deliver high-quality technical support and maintenance services to clients onsite.
- Troubleshoot and resolve hardware, software, and network issues efficiently.
- Install, configure, and maintain various IT systems and equipment.
- Provide proactive maintenance to ensure optimal system performance.
- Document issues and solutions for future reference and knowledge sharing.
- Collaborate with clients to understand their IT needs and provide appropriate solutions.
- Maintain up-to-date knowledge of industry trends and advancements in technology.
- Ensure all service requests are completed promptly and to the satisfaction of clients.
Qualifications:
- Proven experience in a similar role providing onsite IT support.
- Strong knowledge of hardware, software, and network systems.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and manage time effectively.
- Outstanding customer service and communication skills.
- Relevant certifications (e.g., CompTIA A+, CCNA) are a plus.
How to Apply:
Please submit your resume at [email protected] detailing your relevant experience and qualifications.
For a confidential discussion, we will reach out to shortlisted candidates.
