Hand In Hand OTC is a private occupational therapy centre that provides family-centred occupational therapy services for both local and overseas individuals . We are seeking dynamic individuals to grow with us.
Job and Responsibilities
Provide overall support in operations, such as office/ admin(AR/AP), Staff Leave etc/Customer Service/ Social Media duties.
· Handle enquiries and feedback to customers via phone, walk in, emails and social media platform.
· Assist and coordinate clients appointments and schedules
· Monitoring/increasing the number of sign-up rates.
· Assists in reminder and follow up.
· Maintain customer records by updating account information.
· Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.
· Managed Website and Social Media Platforms to keep up to date with new content and latest promotion.
· Analysed metrics to develop an effective strategy for digital and campaigns and increase website traffic.
· Processing invoice, payment, petty cash and admin filing.
· Leave and medical leave through info tech
· To support any ad-hoc project assigned by Management.
If you are interested to grow with a dynamic team, do apply now.
