- Provide IT support services for end users on IT related issues to resolve for software as well as Hardware by troubleshooting or coordinating with vendor support services.
- Knowledge in user profile configuration with required applications.
- Knowledge in hardware like laptops, computers, printer, scanner, and network devices, etc.
- Knowledge in software like Windows OS, office 365 email, share point, antivirus client, VPN and adobe acrobat, etc.
- Ability to Manage servers, storage, network equipment for access management inclusion of Active directory, File Servers etc.
- Ability to manage new IT projects and well coordination with vendor team for delivered on time, within budget, and meeting stakeholder expectations.
- Ability to manage the peripherals requirement planning, purchase initiation and vendor coordination.
- Ability to quickly Comprehensive understanding of QC laboratory standalone connected instruments and Chromleon connected systems for operation of instruments and application.
- Knowledge in backup and restoration process with support of backup applications.
- Any other activities as and when assigned by the Superior.
REQUIREMENT
- Effective communication and interpersonal abilities, including the ability to communicate technical concepts to non-technical stakeholders.
- Bilingual in both English and Mandarin (including read, speak and write).
- A good team player with positive learning attitude.
- Able to work independently with minimum supervision.
EDUCATION & EXPERIENCE
- Minimum Diploma or Degree in computer science, information technology or relevant discipline.
- Preferably with at least 5 years’ relevant experience in IT management, or digital transformation in Pharmaceutical manufacturing industry.
Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume,
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
