We’re now looking for an experienced Account Director to join our Asia Tech x Singapore team.
This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.
This is an Individual contributor role accountable for driving event and digital sales by maximising the current event proposition, while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.
Key areas of responsibility
- Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
- Full customer account management, including negotiating contracts and agreements to maximise profit
- Operate as the lead point of contact for any and all matters specific to your accounts
- Build and maintain strong, lasting customer relationships
- Build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
- Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
- Accurately positioning ATx's products, solutions and services as a solution for the market and business challenges that meet the customers needs
- Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
- Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
- Coordinate with colleagues working on the same account to ensure consistent service
- Service multiple clients concurrently, meeting and exceeding deadlines
- Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
- Build a social media presence through social selling
- Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
- Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
- Keep up to date with current market conditions and competitors' products
- Attend key Informa and industry related competitor events
- Represent the brand as a champion leading from the front
- Work on projects across the business as and when required
