- Experience: Prior experience in bowling center management or a similar hospitality/recreational facility.
- Leadership: Strong leadership skills with the ability to manage and motivate a team.
- Customer Service: Excellent customer service skills to ensure a positive experience for all guests.
- Operational Knowledge: Understanding of bowling lane operations and maintenance.
- Instructor Skills: Ability to conduct bowling classes for adults and children.
- Networking: Established contacts within the bowling community.
- Financial Acumen: Ability to manage budgets, handle invoices, and control costs.
- Scheduling: Proficient in staff scheduling to ensure adequate coverage during peak times.
- Marketing Skills: Experience in promoting events, leagues, and other activities to increase patronage.
- Social Media Savvy: Strong understanding of social media platforms for promotional and community engagement purposes.
- Communication: Strong verbal and written communication skills.
- Problem-Solving: Ability to efficiently handle customer complaints and resolve issues.
- Technology: Familiarity with point-of-sale (POS) systems and reservation software.
- Safety Awareness: Knowledge of safety regulations and the ability to enforce them.
- Flexibility: Willingness to work evenings, weekends, and holidays as needed.
- Team Player: Ability to collaborate effectively with other departments and external partners.
- Organizational Skills: Strong organizational and multitasking abilities.
