Key Responsibilities
Team Coaching
• Responsible for managing scope and timeline of projects
• Coordinate sprints, retrospective meetings and daily stand‐ups
• Ensure squad members have accurate understanding on user stories and acceptance criteria
• Act as a servant leader fostering self‐organization, promote continuous improvement as a core value, inspiring the team to strive for excellence
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Provide guidance to team members in Agile practices
Project Delivery
• Lead solutioning effort and help define end‐to‐end solutions to meet the desired business objectives
• Work with product owners to handle backlogs and new requests
• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, acceptance criteria, and functional specifications
• Collaborate with Quality Engineer to develop test plans and review of test cases to ensure comprehensive test coverage based on the business requirements
• Understand, manage and mitigate risks to project delivery, data security, and cybersecurity posture
What we are looking for:
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP etc.)
• Strong experience in managing business, IT and senior stakeholders;
• Ability to solve complex problems and resolve conflicts;
• Sound understanding of the technical aspects of Systems integration in an environment with diverse technologies;
• In‐depth understanding of business analysis principles and methodologies, and technological systems
• Self‐driven, creative and team‐oriented person with good interpersonal and communication skills;
• Strong organizational and leadership skills and ability to influence to gain consensus from multiple stakeholders when required;
• Working experience in using project management software to track, monitor, and reporting of project progress and producing reports;
• Proven record in managing external contractors and monitoring and reporting progress;
• Preferably more than 3 years of relevant experience as a Scrum Master;
• Scrum master certification will be an added advantage