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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Senior System Support Engineer
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Senior System Support Engineer

Thales Solutions Asia Pte. Ltd.

Thales Solutions Asia Pte. Ltd. company logo

Responsibilities :

  • Work with overseas Business Line unit to perform installation, checkout, integration and testing of radar systems onboard vessels
  • Participate in System interface and integration tests
  • Work with platform contractor in shipyard for mechanical installation and cabling works
  • Setup the radar system, align, calibrate and perform checks to prepare for acceptance tests
  • Conduct acceptance tests in harbour and performance tests at sea
  • Evaluate system performance and generate test reports
  • Support end-users to resolve technical and maintenance issues during System warranty
  • Manage and coordinate with stakeholders for other Integrated Logistics Support activities
  • Interface with other technical support personnel, engineering and product management to escalate and resolve issues
  • Monitor system performance and make continuous improvement
  • Determine and implement specific technical needs to improve reliability and maintainability
  • Track and report project/service status
  • Establish close collaboration with stakeholders and ensure customer satisfaction
  • Support bids activities when required


Requirements :

  • Diploma/Degree in Electrical & Electronic or Computer Engineering or related discipline
  • Minimum 5 years’ experience in engineering role in Communication & Surveillance projects
  • Require knowledge on Linux system, Wireshark tool, network and cybersecurity
  • Good experience working on radar systems onboard vessels
  • Experience in performing system maintenance and handling of SLA
  • Solid trouble-shooting skills and problem solving experience
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Organized, motivated and focus on customer needs
  • Require occasionally to work late and during non-office hours to complete the task in critical situations
  • Readiness to travel overseas occasionally for trainings and meetings
  • Familiar with defence business, physically fit and comfortable working on different military platforms
  • Knowledge of Thales radar systems, especially FCR – STING/STIR will be an added advantage
  • Ability to lead others and candidate with more relevant experiences will be offered for a senior position
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