Hotel Duty Manager
Our esteemed Client is seeking a motivated Duty Manager to manage and oversee daily operations of the Front Office Team and ensure a memorable experience for our guests.
Key Responsibilities:
- Supervise,manage and work with the teams at the front desk, housekeeping, and other operational departments to ensure smooth daily operations
- Address and resolve guest inquiries, complaints, and emergencies promptly and professionally
- Maintain high standards of customer service and ensure all guests feel welcomed and valued
- Monitor staff performance, provide training, and foster a positive and productive work environment
- Conduct regular inspections of the hotel to ensure cleanliness, safety, and maintenance standards are met
- Collaborate with other departments to coordinate and improve overall hotel operations
- Assist in managing budgets, financial reports, and inventory control
- Ensure compliance with all hotel policies, procedures, and regulations
Qualifications:
- Must be SIngaporean, PR or have work rights in Singapore
- Proven experience in hotel management or a similar role
- Strong leadership and team management skills
- Excellent communications and interpersonal abilities
- High attention to detail and organizational skills
- Ability to handle stressful situations with professionalism and poise
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Proficiency in hotel management software and MS Office suite
If you are passionate about delivering exceptional guest service and have the skills to lead our team, we would love to hear from you.
Apply today and become an integral part of the team, dedicated to providing unparalleled hospitality!
We thank you in advance for your interest and regret that only shortlisted candidates will be invited to an interview.
ILS Hospitality
EA Reg: 23C1776
Reg No: R23117498
WA: 89431726
