Responsibilities:
- Oversee hotel daily operations, ensuring smooth and efficient service.
- Supervise and support staff, providing guidance and resolving issues.
- Maintain high standards of guest service and satisfaction.
- Ensure compliance with health and safety regulations.
- Handle guest complaints and feedback professionally and efficiently.
- Train new employees and conduct ongoing training for current staff.
Requirements:
- Proven experience as a hotel supervisor or in a similar role.
- Ability to multitask and work under pressure.
- Customer-oriented mindset.
- Diploma in hospitality management or a related field is preferred.
Location: Bugis / Beach Road
