Job Responsibilities:
- Supervise and lead a team of senior/building officers and contractors and liaise with other departments for daily building operations i.e. security, cleaning, carpark, pest control, building finishes and landscaping.
- Handle tenants complain/correspondence and attend meetings with service providers and tenants regularly.
- Establish and ensure good relationships with tenants by timely completion of tenant related matters, such as inspection, handing/taking over and defects management etc.
- Plan and implement routine/preventive maintenance programs/ad hoc upgrading projects and monitor progress of works including the fit-out work by the tenant contractors.
- Conducting regular site inspections to ensure the highest standard of housekeeping and security etc.
- Timely escalation to the Manager in the event of any incidents having an impact on KPIs/SLAs.
- Collaborate with internal counterparts to provide the highest standard of service to Tenants and to ensure smooth facilitation of company related events.
- Plan and coordinate events such as fire drills and all other exercises.
- Handle all documentation for the fit-out work from the start to completion of the work including Fire Safety Certificates (FSC), drawings and documentation.
- Assist Building Manager in drafting circulars to tenants, preparation of operation and budgets, monitor and track expenses closely within budget, monitor the progress of any on-going works.
- Verify invoices and claims by service providers. Keep track of all the operational, cyclical & capex expenses.
- Prepare, review, and implement operation and risk management procedures to improve productivity, efficiency, and work safety.
- Prepare incident/accident, lost and found reports in time of accidents and ensure proper filling.
Job Requirements:
- Diploma/Degree in Facilities related
- Min 4-5 years relevant working experience Knowledge in facilities management.
- Proficient in Microsoft Office
- A good team player with strong analytical, planning and interpersonal skills
