Be part of a fast growing local cake boutique in Singapore, find us on fieldnotes.com.sg or instagram.com/fieldnotessg.
Job Scope:
- Represent the Fieldnotes outlet in all day to day operational needs, providing excellent customer service and customer care.
- Ensure a neat and nice display of cakes and store cleanliness.
- Planning and prediction of stocks and sales, and managing wastage and ordering from Central Kitchen.
- An outspoken individual open to assisting customers with their queries, and any needs.
- A great multi-tasker, someone who is proficient in cashiering, barista, serving, handling administrative matters including handling customer enquiries via email, telephone, IGDM, and ensuring smooth and seamless pre and post-sales customer service.
- Ensure the smooth operation and efficient manning scheduling of the outlet.
- Ensuring and maintaining customer satisfaction and excellent customer service, especially service recovery.
Requirements:
- Able to work on Public Holidays and Weekends
- 5.5 days work week
- Customer-oriented individual who is able to provide excellent customer service
- High standards for quality and cleanliness of outlet
- Able to multi-task and perform in a fast pace environment
- Looking to grow a career with us long term
Staff Benefits:
- Meal Allowance
- Medical Coverage
- Lifestyle Coverage
- Birthday Cake and Birthday Leave
- Marriage Gift
- Newborn Gift
- Annual Performance Bonus
- Yearly Increment
