- Coordinating transportation providers to ensure prompt and proper movement of shipments
- Responding to customer inquiries and referring clients to the proper channels
- Reviewing purchase orders and shipping documents to ensure accuracy
- Making special shipping arrangements as necessary
- Tracking and fixing shipping errors
- Preparing bills and invoices
- Managing distribution and shipment budgets
- Ensuring that the quality of all services provided meets the required standards
- Developing processes that make the supply chain more efficient and organized
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