What you’ll do to succeed
- Proactively manage a portfolio of accounts through building customer relationships by understanding their business needs and the value Insights can bring
- Qualify and develop new business opportunities within your portfolio of accounts from initial enquiry and building relationships to meet the client needs and enable Insights to maximise potential business opportunities
- Nurture clients to enable long-term relationships and enhance customer loyalty
- Work collaboratively across teams globally with a knowledge of overall business strategy and goals
- Consistently providing a legendary customer experience thereby achieving revenue and contribution targets.
- Plan and prioritise sales activities and towards achieving agreed business goals, maintaining contribution levels, margins and managing productivity output
- Ensure client information is up to date and accurate by using D365 activities tools and systems
- Manage pre and post workshop logistics, liaising closely with wider departments - Delivery team, Client Services, Legal, Finance etc.
- Follow the process steps outlined in the EPS program in a consistent and accurate manner.
