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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Coordinator @ Central (Hotel Banquet, AWS + PB) #LSS
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Customer Service Coordinator @ Central (Hotel Banquet, AWS + PB) #LSS

Talents@work Pte. Ltd.

Talents@work Pte. Ltd. company logo

You will be responsible for the administrative support and coordination for the Hotel Banquet team.


Benefits:

  • 13th Month Bonus + Performance Bonus
  • Meal Provided
  • 14 Days AL
  • Mon to Fri Office Hrs

The Challenges:

  • Supporting the Banquet Teams in day-to-day documentation and administration.
  • Collaborating with the Reservations Department to address customer needs, requirements, and changes to room preferences.
  • Responding to all inquiries and confirming bookings for function rooms.
  • Timely processing of all documents related to bookings/events, including proposals and contracts.
  • Promoting banquet and meeting services.
  • Assisting the sales team by engaging with guests on room arrangements, banquet services, site inspections, familiarization trips, and other telesales activities.
  • Providing logistical support before, during, and after events.
  • Coordinating and communicating sales-related information to internal departments.
  • Assisting in the development of collateral and promotional materials.
  • Creating and maintaining an organized filing system for the teams.
  • Performing any additional duties assigned by management.

What It Takes:

  • Team player with positive work attitude
  • Excellent telephone etiquette
  • Well organized and meticulous with the ability to multi-task in a fast-paced environment
  • Good negotiation skills and techniques
  • Good verbal and written skills
  • Good working knowledge of Opera would be advantageous.
  • Good Microsoft Office applications in Word and Excel

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)


Lin Shu Shu (R22109227)

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